Welcome to getTribeTokes. We are committed to protecting your privacy and handling your personal information with transparency, care, and respect. This Privacy Policy explains how we collect, use, share, and safeguard information when you visit our website at gettribetokes.com or place an order with us.
This policy applies to all customers, visitors, and users who interact with getTribeTokes online or through other channels. It covers all product categories we offer, including our Gourmet Fruit Gummies, Aromatic Oils, Botanical Body Balms, and Gourmet Pet Treats.
By using our website or making a purchase, you agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our website. We encourage you to read this document carefully and contact us with any questions.
At getTribeTokes, protecting your personal information is a top priority. We implement a range of industry-standard technical and organizational security measures designed to prevent unauthorized access, disclosure, alteration, or destruction of your data.
All payment information submitted through gettribetokes.com is processed using secure, encrypted connections (SSL/TLS technology). We do not store full credit card numbers on our servers. Payment transactions are handled by trusted third-party payment processors who maintain their own rigorous security certifications.
Despite our best efforts, no method of data transmission or storage over the internet can be guaranteed as completely secure. While we strive to protect your personal information, we cannot warrant absolute security. You also play an important role in keeping your data safe — please use a strong, unique password for any account you create with us and never share your login credentials with others.
Our website at gettribetokes.com may contain links to third-party websites, partner pages, or external resources that are not owned or operated by getTribeTokes. These links may appear within product descriptions, blog content, or promotional materials.
We are not responsible for the privacy practices, content, or security of any third-party websites. Once you leave gettribetokes.com by clicking an external link, this Privacy Policy no longer applies. We encourage you to review the privacy policies of any third-party sites you visit before providing any personal information.
The inclusion of any external link on our website does not imply endorsement of that site or its privacy practices by getTribeTokes.
When you interact with getTribeTokes, we collect several types of information to provide you with a smooth shopping experience. The categories of information we collect include personal identification details, transactional data, and technical usage information.
Personal identification information includes your name, email address, phone number, billing address, and shipping address. This information is collected when you create an account, place an order, or contact our support team. Payment information — such as credit card details — is processed securely through trusted third-party payment processors. We do not store full payment card numbers on our servers.
We also collect order and purchase history related to our products, including Gourmet Fruit Gummies, Aromatic Oils, Botanical Body Balms, and Gourmet Pet Treats. Additionally, we gather browsing and usage data such as your IP address, browser type, device information, pages visited, and time spent on our site. When you contact us via email or phone, we retain records of those communications to better assist you.
getTribeTokes respects your right to control your personal information. You have the right to access the personal data we hold about you, request corrections to inaccurate information, and in certain circumstances, request deletion of your data.
You may opt out of marketing and promotional emails at any time by clicking the “unsubscribe” link at the bottom of any marketing email we send, or by contacting us directly at hello@gettribetokes.com. Please note that even if you opt out of marketing communications, we may still send you transactional messages related to your orders.
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell your personal information. European residents protected under the General Data Protection Regulation (GDPR) may also have rights to data portability and the right to restrict processing. To exercise any of these rights, please contact us at hello@gettribetokes.com.
getTribeTokes uses cookies and similar tracking technologies to enhance your experience on gettribetokes.com. Cookies are small text files stored on your device that help us recognize you and remember your preferences across visits.
We use three main types of cookies: essential cookies (required for the website to function, such as maintaining your shopping cart), analytics cookies (which help us understand how visitors use our site so we can improve it), and marketing cookies (used to deliver relevant advertisements and track the effectiveness of campaigns). We may use third-party analytics tools such as Google Analytics to collect aggregated usage data.
You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling certain cookies may affect the functionality of our website. For more information on managing cookies, visit your browser’s help documentation.
The information we collect is used exclusively to operate and improve getTribeTokes and serve our customers. The primary use of your personal data is to process and fulfill orders for our Gourmet Fruit Gummies, Aromatic Oils, Botanical Body Balms, and Gourmet Pet Treats — including confirming purchases, arranging shipping, and sending order updates.
We also use your information to provide customer service and respond to inquiries or support requests. With your permission, we may send promotional emails, newsletters, or special offers. You can opt out of these communications at any time.
Additionally, we analyze browsing and usage data in aggregate to improve the performance, design, and content of our website. We may also use your information to detect and prevent fraud, comply with applicable legal obligations, and enforce our terms of service.
getTribeTokes reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or business operations. When we make changes, we will update the effective date at the top of this policy.
For significant changes, we will make reasonable efforts to notify you — such as by posting a notice on our website homepage or sending an email to the address associated with your account. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Your continued use of gettribetokes.com after any changes to this policy are posted constitutes your acceptance of those changes. If you disagree with any updates, you may discontinue use of our website and contact us to request deletion of your data.
getTribeTokes does not sell your personal information to third parties. We share your data only in limited circumstances necessary to operate our business and serve you.
We work with trusted service providers who assist us in running our store — including payment processors, shipping carriers, and email marketing platforms. These providers are contractually obligated to use your information only for the purpose of providing their services to us and to maintain appropriate security standards.
We may disclose personal information if required to do so by law, in response to a valid legal request, or to protect the rights, property, or safety of getTribeTokes, our customers, or others. In the event of a business transfer such as a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections. We will only share your information beyond these circumstances with your explicit consent.
The getTribeTokes website and all of our products — including Gourmet Fruit Gummies, Aromatic Oils, Botanical Body Balms, and Gourmet Pet Treats — are intended for adults. Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children.
If we become aware that we have inadvertently collected personal data from a child under 13, we will take prompt steps to delete that information from our records. If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us immediately at hello@gettribetokes.com.
We are committed to complying with the Children’s Online Privacy Protection Act (COPPA) and all applicable laws protecting the privacy of minors.
If you have any questions, concerns, or requests related to this Privacy Policy or how getTribeTokes handles your personal information, we want to hear from you. Our team is here to help and will respond to all privacy-related inquiries as promptly as possible.
You can reach us through any of the following channels:
Email: hello@gettribetokes.com
Phone: +1 (718) 783-8100
Mailing Address: getTribeTokes, 95 7th Ave, Brooklyn, NY 11215, United States
Website: gettribetokes.com
For requests related to accessing, correcting, or deleting your personal data, please contact us via email with the subject line “Privacy Request” and include your full name and the email address associated with your account. We will process your request in accordance with applicable privacy laws.
